Maintaining accurate account information ensures a seamless experience and effective communication. We recommend updating your account details directly through your ACX profile.

In this article: 

• How do I change my billing address on my ACX account?
• How do I change the email address on my ACX account?
• How do I change the name on my ACX account?
• How do I change the location on my ACX account?

How do I change my billing address on my ACX account?

 To change your billing address on ACX, please follow these steps: 

1. Sign in to your ACX account.
2. Select your name, then select Account Settings.
3. Select Edit Personal Information. 

On this page you will be able to enter in your current billing address.

To ensure your new mailing address is updated in the Audible finance system as well, you will need to re-take the tax survey, which will ensure that we can send future payments (if payment is via physical check) to the correct address.

To update your tax information on ACX, please visit Manage your ACX taxes article.

How do I change the email address associated with my ACX account?

 To change your email address associated with your ACX account, you have to go through the Amazon login & security page. Please follow these steps: 

1. Go to Amazon.com and sign in.
2. Underneath Hello, "your name", select Account & Lists.
3. Select Login & Security.
4. To the right of your email address, select Edit.
5. Type your email address and select Done.

 Note: You cannot change your current email address to one that is already associated with another Amazon account. 

How do I change the name on my ACX account?

 To change your name on your ACX account, please follow these steps: 

1. Sign in to your ACX account.
2. Select your name, then select Account Settings.
3. Select Edit Personal Information.
4. Enter your name, then select Save changes.

How do I change my location on my ACX account?

 Your location is tied to your tax profile, so you can change your location by editing your service tax profile, located in your Account Settings.